Documented cases

Four resolved cases, each published with the exchange correspondence or account screenshot behind it. Each one is written up so the mechanism is useful to you whether or not you ever contact us — what the exchange's system actually flagged, and what it takes to answer it. Identifying details are redacted at the client's request.

Bybit funding account, Pending Assets: 21,267 USDT (TRON TRC-20), status “Appeal Successful”.

Bybit · Abnormal asset origin · appeal

Bybit “Abnormal Asset Origin”: 21,267 USDT released after appeal

A balance was isolated under Bybit's “Abnormal Asset Origin” policy, leaving the funding account at zero. We mapped the flag, prepared the documentation, and filed the appeal. The flag was lifted and the assets released.

Appeal granted · 21,267 USDT released

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Bybit confirmation email: withdrawal status changed to “sent” — 27,576.9793 USDT via Ethereum (ERC-20).

Bybit · Withdrawal held in review

Bybit withdrawal held in compliance review: 27,576.98 USDT released

A withdrawal was held during compliance review. Following our submission to the exchange, the transfer was approved and broadcast on-chain.

Released · 27,576.98 USDT sent

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Bybit Customer Support authorising a one-time manual transfer of available assets to an external wallet address before permanent account closure.

Bybit · Verification could not be completed

Verification could not be completed: the full balance recovered before closure

When verification cannot be completed, the account is closed permanently. We secured the exit that preserves the balance — a one-time manual transfer of the full amount to a wallet the client controls.

Funds returned to the client's wallet

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Binance Withdraw Crypto — “Withdrawal Request Submitted”: the receiver gets 171,867.37 USDT via Tron (TRC-20), from the Spot Wallet.

Binance · Balance released · withdrawal

Binance balance released: 171,867 USDT withdrawn after clearance

Once the account was cleared, the client moved the balance out. The withdrawal was accepted and sent to the network — 171,867 USDT, back in the client's hands.

Withdrawal submitted · 171,867 USDT

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Outcomes depend on the exchange, the reason for the freeze, and the specifics of each case. Past results do not guarantee a similar outcome.