Privacy Policy

This policy explains what we collect when you contact us about a frozen account, why we collect it, and what we do not do with it.

What we collect

Only what you type into the form on this site: your name, email address, and optionally your Telegram handle, phone number, the exchange or wallet involved, and your description of the situation. If you arrived through a partner link, we also record that referral code and the page that referred you.

What we never ask for

We never ask for exchange passwords, seed phrases, private keys, 2FA codes or remote access to your device. No part of the recovery process requires them. Do not send them to us, or to anyone else claiming to act on our behalf.

Who else sees it

Case details are not sold, rented or shared with third parties for marketing. Information is disclosed to an exchange, or to a professional adviser, only where doing so is necessary to advance your case and you have asked us to act. Telegram acts as the messaging provider for delivery.

Your rights

You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Email the address in the footer and we will act on the request. Deletion may end an open case, since we would no longer hold the material needed to work it.

Cookies and analytics

This site sets no advertising or tracking cookies. Your language choice and any referral code are held in your own browser's session storage so the form can include them, and they are cleared when you close the tab.

Coresec Finance Ltd. England and Wales, United Kingdom. Contact: core.sec.finance@gmail.com